Legal
Privacy Policy
Last updated: 4 September 2026
Also see our Terms & Conditions.
This Privacy Policy explains how Buzzar (“Buzzar”, “we”, “us”, or “our”) collects, uses, stores, shares, and protects personal information when you use our website, the Buzzar Android application on Google Play (the “App”), and related services (together, the “Services”).
1. Who we are
Buzzar provides AI-powered trade intelligence for India’s agricultural commodity markets. For questions about this policy or your personal data, contact us at abhinav@buzzarr.com.
For the purposes of India’s Digital Personal Data Protection Act, 2023 (“DPDP Act”), Buzzar is the Data Fiduciary for personal data processed through the Services.
2. Scope
This policy applies to personal data collected through:
- The Buzzar website and any pages linked from it, including this Privacy Policy and our Terms & Conditions
- The Buzzar Android app available on Google Play
- Enquiries, partnership forms, email, and other communications you send us
It does not apply to third-party websites or services that we link to (for example Google Play or LinkedIn). Those services have their own privacy practices.
3. Information we collect
We collect information you provide, information generated by your use of the Services, and limited information from the device or browser you use.
Information you provide, which may include:
- Name, organisation, email address, phone number, enquiry type, and message when you contact us or submit a partnership form
- Commodity, quantity, location, and other inputs you enter to receive market recommendations
- Account or profile details if you register in the App
Location information:
- The App may collect precise or approximate location (for example GPS or network-based location) so we can identify relevant mandis, estimate distance and transport, and rank selling opportunities near you
- You can deny or later withdraw location permission in your device settings. Some recommendation features may not work fully without a location or a manually entered location
Technical and usage information, which may include:
- Device type, operating system, app version, language, and similar diagnostics
- IP address, browser type, referring pages, and timestamps when you visit the website
- In-app and on-site usage events (for example which features you open, download clicks, and form submissions) so we can understand product performance
- Crash logs and performance data to keep the Services reliable
4. How we use information
We use personal data to:
- Provide, operate, and improve market intelligence, mandi comparisons, and related App features
- Estimate distance, transport context, and net realization based on your inputs and location
- Respond to enquiries, partnership requests, and support messages
- Send service-related notices (for example about the App, security, or material policy changes)
- Monitor usage, diagnose problems, and keep the Services secure
- Comply with law and enforce our Terms & Conditions
We do not sell your personal data.
5. Legal basis and consent
We process personal data with your consent where required (for example when you submit a form, create an account, or grant location permission), to perform our contract with you when you use the Services, for legitimate operational purposes such as security and product improvement, and where processing is required by applicable law.
You may withdraw consent at any time by contacting us or, for device permissions, by changing your phone settings. Withdrawal does not affect processing already carried out.
7. Retention
We keep personal data only as long as needed for the purposes described in this policy, including to provide the Services, resolve disputes, maintain security, and meet legal or accounting requirements. Contact-form submissions are retained as needed to handle your enquiry. Location and recommendation inputs are kept as needed to deliver and improve the feature you used, then deleted or aggregated where feasible.
8. Security
We use reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Your rights
Subject to the DPDP Act and other applicable law, you may request to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete personal data
- Erase personal data that is no longer required
- Withdraw consent where processing is based on consent
- Nominate another person to exercise your rights in case of death or incapacity, as permitted by law
To make a request, email abhinav@buzzarr.com with the subject “Privacy request”. We may need to verify your identity before fulfilling the request. We will respond within the timelines required by law.
10. Children
The Services are intended for agricultural sellers, traders, FPOs, and other adults. We do not knowingly collect personal data from children. If you believe a child has provided us personal data, contact us and we will take appropriate steps to delete it.
12. Storage and transfers
We currently focus on users in India. Personal data may be stored or processed on servers or by service providers in India or other countries where our vendors operate. Where data is transferred outside India, we take steps intended to keep it protected in line with this policy and applicable law.
13. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. Material changes will be highlighted on this page or, where appropriate, notified through the App or email.
14. Grievance officer and contact
For privacy questions, data-principal requests, or grievances, contact:
- Email: abhinav@buzzarr.com
- Grievance contact: Abhinav, Buzzar
- Website: https://buzzar.app
If you are not satisfied with our response, you may also have the right to approach the Data Protection Board of India or another competent authority under applicable law.